Shipping policy
Shipping Policy
We process all orders within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Times
- Europe: 5–10 business days
- USA & Canada: 7–14 business days
- International: 10–20 business days
Delivery times may vary depending on your location and customs processing.
Shipping Costs
Shipping costs are calculated at checkout based on your location.
Delays
Please note that delays may occur during holidays, high-demand periods, or due to customs.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us at apexstride@info.com and we will help resolve the issue.
Incorrect Address
Please make sure your shipping address is correct before placing an order. We are not responsible for orders shipped to incorrectly provided addresses.